Pricing guide

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Pricing guide

VTEX Platform Infrastructure

Enterprise

Corporate

Business

True Elastic Cloud Infrastructure - elastic cloud hosting with no pre-provisioning and no traffic defender needed during traffic spikes;

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Unlimited Growth - unlimited orders, unlimited products, unlimited SKUs, unlimited page views and unlimited users;

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True Multi-tenant Microservices Architecture - scalable 70+ microservices architecture with continuous delivery and daily updates;

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Multi-CDN - load-balancing between multiple content delivery networks (e.g. Akamai and Cloudfront);

Always on

Always on

Switched on during peaks periods
(e.g. Black Firday, Christmas)

Open APIs - scale faster with open APIS, extend and customize native features, access and fully control your data, seamless integrations with all your systems (ERPs, WMSs, CRMs, etc.);

Full Access

Full Access

Access through VTEX
Network Certified Partners(1)

Secure Cloud - continuous security testing, cloud-based DDoS protection, SSL, PCI certification and SOC II type 2 compliance;

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PCI DSS Certified - payment connector certification maintenance;

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Advanced Security Schemas - single sign-on extension points and WAF (Web Application Firewall);

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On demand

Not available

VTEX Cloud Commerce

Enterprise

Corporate

Business

B2C Digital Commerce Suite - comprehensive digital commerce applications for B2C(2) includes PIM, Recommendation, Marketplace integrations, Campaign Manager, Logistics, Pricing Managemenmt, MDM, among others;

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VTEX Content Management System - fully customizable front-end HTML, CSS and JS includes templates management, content scheduler, native search appliance, URL mapping tool, multi-store management, among others;

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VTEX Order Management System - Omnichannel order orchestrator (DOM) includes pick-up points, pick-up in-store, ship-from-store, split payment, multiple delivery methods for the same order and InStore suite (checkout, customer service and picking). AI business rules will optimize margin between inventory location, merchandising recommendation, customer clusterization and event triggers for optimal shopping experience;

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B2B Digital Commerce Suite - all the B2C native capabilities including specific capabilities for B2B, including multi-price lists, configure to quote(CPQ), credit control, specific payments, price override, order approval flow, among others;

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On demand

On demand

Global Commerce & Marketplace Platform

Enterprise

Corporate

Business

Global Digital Commerce - multi-webstores (languages), multi-countries, multi-accounts, multi-country fulfillment options, multi-checkout and multi-payment;

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On demand

Not available

Marketplace Platform - marketplace platform to sell/dropship products from third-party sellers and distributors (GUI and APIs) including SKUs deduplication, automatic approval rules, split payment, split orders and a unique checkout experience;

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On demand

Price(3)

Enterprise

Corporate

Business

Business
On-demand

Account Maintenance, Platform Support & Monitoring(4) - Ongoing Fee

$4,500 per month

$1,500 per month

$500 per month

$500 per month

Monthly SaaS Subscription - Ongoing Fee (Cloud Hosting, PCI Certified Checkout, Continuous Delivery & Rolling Upgrades)

$368,000 Annual Fixed Fee

+ 0.5% on B2C Sales

+ 0.3% on B&M Store, Certified Marketplaces(5), 3rd-party certified sellers(5), B2B Store and Sales by phone

$162,000 Annual Fixed Fee

+ 1.1% on B2C Sales

+ 0.7% on B&M Store, Certified Marketplaces(5), 3rd-party certified sellers(5), B2B Store and Sales by phone

$44,000 Annual Fixed Fee

+ 1.8% on B2C Sales

+ 1.0% on B&M Store, Certified Marketplaces(5), 3rd-party certified sellers(5), B2B Store and Sales by phone

No Annual Fixed Fee

+ 2.5% on B2C Sales

+ 1.3% on B&M Store, Certified Marketplaces(5), 3rd-party certified sellers(5), B2B Store and Sales by phone

Contact Us

Upfront fee

NO set-up fee and NO license fee

Internal or third-party upfront implementation costs

In general, an implementation project has 3 main deliverables: look & feel (wireframe, ux, layout, html, etc.), content and transactional configurations (products/SKUs, payment, logistics, etc.) and systems integration (ERP, WMS, CRM, etc.).


Look & feel - Choose a certified implementation agency from our partners list, certify your agency or develop internally by your web design team.

Content and transactional configurations - Use your day-to-day e-commerce team supported directly by VTEX professional services team.

Systems integration - Develop internally, with your vendor or choose an integration partner from our partners list.


(1) VTEX Network Certified Partners - SIs and ISVs (ERPs, WMS, Marketing tools, Afiliate programs, among other) certified by VTEX.

(2) To know all the VTEX Platform native features review our knowledge base (help.vtex.com), request access to a demo store and its administrative module and/or ask for a demonstration of a VTEX expert.

(3) Prices in US Dollars and considering invoicing from and payment to VTEX legal entities in United Kingdom or United States. Additional fees may apply for other billing locations; Monthly Ongoing Fee will consider all orders passing through the platform OMS (Order Management System) module. Orders will be considered approved when classified with the "Approved" status in the reference month and it will consider every order processed in the VTEX Commerce platform. No value will be excluded from the total orders amount (VAT included). In-app purchases available: 1) Extension Store apps; and 2) Extra commercial policies will be charged USD $250,00/mo each."

(4) The platform support is billed annually and considers a centralized support (one-language & one-location). Enterprise - up to 3 authorized contact users, Corporate - up to 2 authorized contact users and Business - 1 authorized contact user. Extra fees will be charged for additional users. Click here for more details.

(5) Certified Marketplaces & 3rd-party certified sellers means the list of marketplaces and/or 3rd-party sellers that have been certified and have an integration colaboration agreement with VTEX.